Muslim Hands SA is a Cape Town-based international NGO that works in the areas of disaster relief and sustainable development. Muslim Hands operates in over 40 countries worldwide, distributing life-saving humanitarian aid and relief to millions of people around the world, who are affected by natural disasters, war, poverty, famine, and drought.
THE ROLE
As we embark on an exciting period of growth and change, we are looking for an experienced HR Manager to lead, develop, implement, and deliver our People Strategy. This is a hands-on role, that encompasses management of all aspects of HR across the organisation and will involve working closely with staff at all levels.
Duties & Responsibilities
Job Responsibilities
Recruitment, Training and Staff Development
- Provide senior managers with advice on recruitment and selection strategies.
- Oversee the recruitment and pre-employment processes for paid staff and volunteers and ensure legislation is followed. This may include writing job descriptions and preparing interview questions and application forms etc.
- Manage and deliver the induction process for all new staff and volunteers.
- Develop and facilitate relevant training to staff and volunteers.
- Ensure staff have access to continuous learning and development opportunities.
- Manage talent and succession planning.
HR Strategy and Policies
- Drive alignment between the HR strategy and business goals.
- Develop, manage, and implement the full range of systems and processes to support effective HR service delivery, including recruitment, onboarding, staff benefits, and contract management.
- Continuously monitor and review HR policies and processes and implement changes where necessary.
- Champion adherence to all policies and procedures and promote good practice regarding confidentiality, health and safety, equal opportunities, and professional development of all staff.
- Support change management processes.
Staff Management
- Provide sound advice to managers and staff on all aspects of HR management, employment law and internal policies and procedures.
- Manage the payroll and pensions process and liaise with staff and payroll providers.
- Calculate staff entitlements and benefits including annual and parental leave and holiday pay.
- Manage the HR database, inputting and updating records and train staff as and when appropriate.
- Liaise with the finance team to maintain accurate HR records and assist in the monthly payroll process, including the notification of new employees, pay-related contract variations, leave notifications and pension/benefit changes.
- Manage complex employee relations’ casework including dispute resolutions, disciplinaries, grievances, absence, retirement, and redundancy.
Desired Experience & Qualification
Qualifications
Essential
- Bachelor’s degree in business or HR (essential).
- At least 3 years’ experience of working as a HR Manager (essential).
- Excellent understanding of developments in employment law, employee relations, organisational planning, and development
- Understand and be able to demonstrate a commitment to equal opportunities and diversity.
Desirable
• Professional HR qualification (CIPD, SABPP).
Experience
Essential
- HR management experience in a medium-sized organisation, including policy development and management or recruitment and selection.
- Advising senior/middle managers on employment law issues such as discipline, absenteeism, capability, and grievance.
- Managing staff development at all levels. Experience of supporting individuals to meet agreed objectives and milestones.
- Management of computerised personnel information systems.
- Translating law into best practice employment policy, procedure, and advice.
- Clear focus on strategic issues, with the ability to translate into appropriate action.
- Successful change management.
- Budget management.
- Experience of successfully working as part of a team, openly exchanging information and supporting colleagues.
- Experience in HR leadership and organisational development.
Desirable
- Experience working for a non-profit organisation or in the government sector.
Skills and Personal Attributes:
- High level of numerical accuracy and good attention to detail.
- Strong communication skills, both written and verbal.
- Outstanding interpersonal skills and ability to build relationships with all staff members.
- Manage own workload and meet tight deadlines, often at short notice and under pressure.
- Tact and diplomacy when working with confidential information and building relationships and ensuring ethical standards are upheld.
- Preparing and analysing data.
- Proficient IT skills – ability to use Microsoft Office.
- Good judgement and decision-making.
- Team-orientated – ability to work to tight deadlines and keep others informed of progress.
- Honest and trustworthy with a strong sense of ethical and professional behaviour.
- Excellent time management and organisational skills.
- A self-starter who can work alone and set and achieve independent targets.
Package & Remuneration
Negotiable, commensurate with experience
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